Investigation underway by Vauxhall after Zafira sold from 2005 to 2012 burst into flames!
Vauxhall has advised owners concerned their Vauxhall Zafiras might catch fire to contact their dealer after an investigation revealed the extent of the problem.
Three mums Sue Freemantle, Claire Wheatley, and Jade Hellewell joined forces to start a Facebook campaign to bring the issue to light when their Vauxhall Zafira unexpectedly caught fire with children and pets inside.
The group has the support of more than 3,000 members, with several other owners claiming on the page that their went up in flames, too. It’s believed to be around 100 cars that have caught fire.
Owners reported that thick, black smoke had filled the cabin through the dashboard with many having children on-board at the time. Some drivers had purchased their car just days before it ignited and gutted the interior.
Sue told Auto Express: “I started the group to raise awareness about these car fires after Vauxhall essentially washed their hands of my plight. I’m gobsmacked by how many others have been through what my family have had to endure.” She added that the group has been set up not to gain compensation but in order to save lives in the future.
Following complaints Vauxhall launched an internal investigation and has promised further action. So far it’s seen around 20 affected models, all with the manual air-conditioning system.
A spokesman said: “While the number of incidents is very low in proportion to the number of vehicles on the road, we take this issue very seriously and will take further action.
“The safety of our customers is the number one priority. Our investigations have found that a number of incidents have occurred due to previous repairs being performed improperly or using certain non-genuine parts.”
Owners are advised to contact their Vauxhall dealer if they notice any “unusual characteristics” with the heating and ventilation system – for example a squeaking noise from the dashboard. Dealers have been told to arrange inspections free of charge.