Vauxhall has appointed a network of Van Business Centres nationwide that offer the highest standards of customer service in sales, aftersales and workshop services, for its multi award-winning light commercial vehicle (LCV) range that carries British business.
Each Van Business Centre will display Vauxhall’s full LCV range, and have available for test-drive the all-new Combo Cargo – 2019’s International Van of the Year – the British-built Vivaro, and the Movano large van.
All 65 Van Business Centres employ dedicated LCV sales consultants, who are highly-trained to provide a personal response in line with the customer’s business requirements.
Vauxhall-trained technicians will fit only genuine Vauxhall parts, with a one-year warranty. Courtesy vehicles will be available in the event of a customer’s vehicle being immobilised, so that they can keep their business moving.
Van Business Centres offer full transparency with national, all-inclusive pricing. Customers are given a full explanation of work carried out with regular progress updates.
For added convenience for business users, Van Business Centres will all offer overnight drop off and pick up availability. When pre-booked, 90 minute express servicing is also available. Customers can book their vehicle in online, 24 hours a days, seven days a week.
Van Business Centres have to meet a strict selection criteria. Only sites that can provide sales and service support and meet strict service level requirements can qualify.
“This important change demonstrates our commitment to looking after the needs of our LCV customers, by delivering a service level that matches up to our outstanding product range, that helps carry British business,” said Derek Wilson, Vauxhall’s LCV Director. “This programme brings industry-leading customer experience to Vauxhall LCV customers, with comprehensive geographical coverage across the UK. Our nationwide network of van experts will deliver the highest standards of skills and expertise whilst also helping business users save time and money.”